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UID:10000163-1635415200-1635422400@www.npsoa.org
SUMMARY:Confronting Difficult Personnel Issues
DESCRIPTION:No one likes to confront workers over behavior so we usually put it off until we can’t stand it anymore. And then we blow up resulting in a dysfunctional workplace where we look like an old grouch. There is a better way using the four-step SAFE model. SAY it as you see it. ASK what they will do about it. FIND a solution. EXPECT performance. We will also discuss Performance Reviews and where they fit in. \nWatch the video HERE! \nAbout the program: Tom Crouser has helped hundreds of printers prosper for over 30 years now with a simple\, yet effective method to run the business by the numbers. In this session he will go over what those numbers are and how it’s done. You’ll learn ‘What numbers? Where do they come from? What do they mean?” And especially you’ll learn to tell how you’re doing this month while it’s still this month and you have time to do something about it. One hour. Hope to see you there.
URL:https://www.npsoa.org/event/confronting-difficult-personnel-issues-2/
CATEGORIES:Webinar Archives
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